Terms of service
TERMS OF SERVICE
OVERVIEW Welcome to kieró. Throughout the site, the terms “we”, “us” and “our” refer to kieró. kieró operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). kieró is powered by Shopify technology, which allows us to provide the Services to you.
The following terms and conditions, and all policies cited herein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By viewing, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy (https://kieroskincare.com/policies/privacy-policy). If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage. To use the Services, including accessing or browsing our online stores or purchasing any product, you may be asked for certain information such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all activity under your account.
SECTION 2: OUR PRODUCTS
We have made every effort to provide an accurate representation of our products. However, please note that colors or appearance may differ depending on your device and settings. We do not guarantee that the quality of any products, services, or information purchased by you will meet your expectations. Descriptions and pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.
SECTION 3: ORDERS
When you place an order, you are making an offer to purchase. kieró reserves the right to accept or reject your order for any reason. Your order is not accepted until we confirm acceptance. We must receive and process your payment for the acceptance of your order. Please review your order carefully, as we may not be able to accommodate cancellation requests once an order is accepted. Purchases are subject to returns or exchanges only in accordance with our Refund Policy (https://kieroskincare.com/policies/refund-policy). You warrant that your purchases are for personal or domestic use only and not for resale or commercial export.
SECTION 4: PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the one in effect at the time the order is placed. Unless otherwise stated, published prices do not include taxes, shipping, handling, or customs duties. You represent and warrant that: (i) the credit card information you provide is true and complete; (ii) you are authorized to use such card; and (iii) you will pay the charges incurred at the published prices.
SECTION 5: SHIPPING AND DELIVERY
We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Title and risk of loss pass to you upon delivery of the products to the carrier.
SECTION 6: INTELLECTUAL PROPERTY
Our Services, including trademarks, text, images, graphics, and design, are the property of kieró, its affiliates, or licensors and are protected by copyright and intellectual property laws. You may use the Services for personal, non-commercial use only. You must not reproduce, distribute, or modify any material without our prior written consent.
SECTION 7: OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. You acknowledge that we provide access to such tools ”as is” and ”as available” without any warranties or endorsement.
SECTION 8: THIRD-PARTY LINKS
The Services may contain materials or hyperlinks to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party materials. Any transaction made with a third party is at your own risk.
SECTION 9: RELATIONSHIP WITH SHOPIFY
kieró is powered by Shopify technology. However, any sale and purchase made in our store is directly with kieró. You acknowledge that Shopify is not responsible for any aspect of the sales between you and kieró, including any damages or losses. You expressly release Shopify from any liability arising from your transactions with us.
SECTION 10: PRIVACY POLICY
All personal information collected is subject to our Privacy Policy (https://kieroskincare.com/policies/privacy-policy). By using the Services, you acknowledge that you have read these policies.
SECTION 11: COMMENTS AND FEEDBACK
If you send us ideas, suggestions, or reviews ("Comments"), you grant us a perpetual, worldwide, royalty-free license to use, modify, and publish them for any purpose, including commercial use. We are not obligated to keep Comments confidential or pay compensation for them.
SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors or omissions related to product descriptions, pricing, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate.
SECTION 13: PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any laws; (c) to infringe upon intellectual property rights; (d) to harass, abuse, or defame; (e) to submit false information; (f) to upload viruses or malicious code; (g) for "spamming" or "phishing"; or (h) to interfere with security features.
SECTION 14: TERMINATION
We may terminate this agreement or discontinue your access to the Services at our sole discretion at any time without notice. You remain liable for all amounts due up to the date of termination.
SECTION 15: DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL PRODUCTS PROVIDED ARE "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
SECTION 16: LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, IN NO CASE SHALL kieró, OUR DIRECTORS, EMPLOYEES, OR AFFILIATES, NOR SHOPIFY, BE LIABLE FOR ANY INJURY, LOSS, OR DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES.
SECTION 17: INDEMNIFICATION
You agree to indemnify and hold kieró and Shopify harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to your breach of these Terms of Service or your violation of any law or the rights of a third party.
SECTION 18: SEVERABILITY
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
SECTION 19: ENTIRE AGREEMENT
These Terms of Service and any policies posted by us constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements.
SECTION 20: ASSIGNMENT
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without your consent.
SECTION 21: GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws and courts of the jurisdiction in which kieró is located.
SECTION 22: HEADINGS
The headings used in this agreement are included for convenience only and will not limit or affect these Terms.
SECTION 23: CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update or change any part of these Terms by posting updates to our website. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.
SECTION 24: CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at official@kieroskincare.com.
Our contact information is as follows: kieró Skincare / EOEO INC. Carretera México - Toluca no. 3703, Torre 2, Depto. 1201, Álvaro Obregón, DF, 01330, México Email: official@kieroskincare.com RFC / VAT: EOE210912AB3